Privacy Policy of ”LA LETTLAND”
Reg. Nr. 40203459329
Latvia, Ziepniekkalna street 74, LV-1076
+37124846824
info@livonia.finance
Last update: 09.10.2024
Introduction
Welcome to our platform, Livonia platform (https://www.livonia.finance). This document outlines our Privacy Policy, explaining how we collect, use, and share your information. As a Crowdfunding service provider, we are committed to protecting your privacy and ensuring compliance with the principles of data protection and relevant provisions of the European Personal Data Processing Law. This Privacy Policy applies to all information obtained through our websites, APIs, and buttons. Please take the time to read and understand this policy to make informed decisions about using our services.
By using this site ? www.livonia.finance, you agree to this privacy policy!
Types of Information Collected:
We collect from the Livonia platform:
Personal identification data (name, surname, personal
code, personal image, citizenship, etc.);
Contact details (residential address, email address,
phone number, etc.);
Data that the client (its representative) uses to log in to the client’s account on the Company’s website (client user ID, password, etc.);
Financial data (financial obligations, personal credit rating, income, data on property, loans, information about transactions concluded on the Company’s platform, their scope, etc.);
Data on the knowledge and experience of the client (investor) in the field of investment;
Data on the data subject’s relationships with legal entities (position in the represented company, data on a person’s participation in the control of legal entities, etc.);
Information Collection Methods:
We gather personal information in several instances, including:
Registration: When a new user signs up for our platform, we collect information during the registration process.
Account Creation: Personal data is obtained when users create and manage their accounts within the platform.
Cookies: Our website uses cookies to collect information about user interactions and preferences.
Payments and Withdrawals: Information is collected when users make payments or withdrawals on our platform.
Customer Service Interaction: When users connect with our customer service, personal information may be collected to assist with inquiries.
Rest assured, we handle this information with care and in compliance with data protection regulations. Please continue reading to understand how we use and safeguard your collected data.
Purpose of Data Collection:
We collect personal information for various purposes, including:
User Registration: To create and manage user accounts on our platform.
Account Management: To maintain accurate and up-to-date user profiles.
Transaction Processing: To facilitate payments, withdrawals, and other financial transactions.
Personalization: To tailor user experiences and preferences based on collected data.
Analytics: To analyze website usage patterns, track user interactions, and improve our services.
Customer Support: To address user inquiries, troubleshoot issues, and provide assistance.
Communication: To send relevant updates, notifications, and marketing communications.
Legal Compliance: To adhere to legal obligations and regulatory requirements.
Legal Basis for Data Processing:
Consent: When you provide explicit consent for specific processing activities, such as receiving marketing communications.
Contractual Necessity: Data processing is necessary to fulfil your contract with us, such as processing payments and providing services as per our Terms and Conditions.
Legal Obligations: Processing is required to fulfil legal obligations imposed on us, such as financial reporting and anti-money laundering regulations.
Legitimate Interests: We may process data based on our legitimate interests, provided they do not override your privacy rights. This includes improving our services, enhancing user experiences, and ensuring the security of our platform.
Third-Party Sharing:
We may share your personal information with third parties under certain circumstances:
Service Providers: We may engage trusted service providers to assist us in delivering various services, such as payment processing, customer support, and data analysis. These service providers are bound by contractual agreements to ensure the protection and confidentiality of your data.
Legal Requirements: We may share information if required by law, legal processes, or governmental requests, such as responding to subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.
Consent: We may share your information with third parties if you provide explicit consent for specific purposes, such as participating in promotional campaigns or third-party services.
Analytics and Marketing: We may share aggregated and anonymized data with third-party analytics and marketing partners to improve our services and provide tailored recommendations.
Compliance and Safety: We may share information to protect the safety and security of our users, prevent fraud, and enforce our terms and policies.
Data Security:
We take data security seriously and employ appropriate measures to protect your personal information from unauthorized access, loss, or misuse. Our security practices include:
Encryption: We use encryption protocols to safeguard your data during transmission and storage. This helps prevent unauthorized access to your information.
Access Control: Access to your personal data is restricted to authorized personnel who require it for specific purposes. We implement role-based access controls to limit data access.
Regular Monitoring: We continuously monitor our systems for potential security threats and vulnerabilities. Any detected issues are promptly addressed to maintain the integrity of your data.
Secure Payment Processing: When you make payments on our platform, we use secure payment gateways to protect your financial information and ensure secure transactions.
Data Retention: We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
User Responsibility: While we take steps to secure your data, you need to protect your login credentials and avoid sharing sensitive information.
Despite our efforts, no online platform can guarantee complete security. If you suspect any unauthorized activity or have concerns about data security, please contact our customer support immediately.
All our and our Group?s employees have confidentiality clauses in their agreements.
Data Retention:
We will keep your personal information for as long as is necessary to fulfil the purposes outlined in this Privacy policy unless we are required or permitted by law to retain that information for a longer period.
We will keep your personal information for as long as you are a customer of a Livonia platform.
After your relationship with Livonia ends, we may keep your data for up to 10 years as required for us to respond to any queries or complaints, to maintain records according to rules and regulations that apply to us, and to comply with other law, including for the period demanded by our tax authorities.
User Rights:
If you are not happy with our privacy policy or if you have any complaints, as well as any questions about how we are using your personal information, please let us know by emailing info@livonia.finance
If you are in any way dissatisfied with how we process your personal information, you have a right to contact the data protection supervisory authority of the Republic of Latvia.
Platform users have the right to get their information, and if they want then delete their Livonia platform account. If a user wants to delete their account in the Livonia platform then the user needs to contact our customer service ? info@livonia.finance
Cookies and Tracking Technologies:
We use cookies, for more information you can get our cookies policy.
Changes to the Privacy Policy:
We will not change any information in the privacy policy without your knowledge. If the privacy policy changes, all users get a notification before in their e-mail.